I apologize. I am sorry for wasting your resources and time with my own selfish ambition. I donāt apologize for making my voice heard when mistreated by employees or when products donāt work as advertised, those are pretty realistic responses. What I do apologize for is taking advantage of āfreeā or ācomplimentaryā items. This apology covers my former practice of taking too many napkins, straws, free refills, ketchup packets and food I wasnāt really hungry for at the buffet. Though I paid for my meal and possibly some of the costs of more than the average human needs of ācomplimentaryā items, the sunken costs are still yours to bear. I also apologize for herding my travel weary family through your bathrooms even though we didnāt make any purchases in your stores, gas stations or restaurants. Iāve wrongly considered these items and services to be entitlements. I am now in your shoes, running a grass roots company with very few resources and employees. As the a sole provider of ...
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